We are contractually obligated to the homeowner of the property you’ve rented to ensure they are paid for the dates you’ve agreed to and so must extend that obligation to the renter. In most cases we cannot allow a change of dates to your reservation without following the standard cancellation policy. (the cancellation policy from your contact is also listed on this page under “Cancellation Policy”) If you would like to change your choice of home altogether, we must follow the standard cancellation policy outlined in your terms and conditions and start a new reservation for your new choice. If you need additional room for more guests that would like to join you on your trip, you are welcome to contact us using the form at the bottom of this page to ask that we look at options for a 2nd accommodation that may be nearby your original choice. You can also click here to submit your Photo ID now, if you'd like (you will need your reservation # and house name to complete the form).īecause all of our properties are individually owned, when you make a reservation for a specific accommodation we are obligated to keep your reservation for this same home. You will be sent this request during your contract process after booking. (The name on your Photo ID must match the name on your Contract) The purpose of this is to verify the contract holder is of the correct age to rent the property (all of our homes require you to be at least 24 years old to rent and some require as high as 30 years old) as well as to protect our guests from any instances of attempted fraud.
Aspen creek photo batch order verification#
(We cannot accept any ID verification which does not contain these pieces of information.)
We do not need any other information from the ID, please feel free to cover up anything else you feel uncomfortable sharing. Railey Vacations requires that all contract holders must submit a copy of a Government-Issued Photo ID (most common examples include Driver's License or Passport), which contains their first and last name, date of birth, and a clear photo.
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